Need an Easy Way to Boost Conversions, Sales and Profits Online?

Now Available for a Limited Time:
Keep Your Customers Happy and Buying More with Instant Access to Fill-in-the-Blanks Customer Service & Retention Templates

Use The Templates for Your Own Business,

Your Clients, or Your Customers

Or keep reading for more details...

How is your company’s customer service?

Would you say that your customers are 100% satisfied? Are they over the moon excited about your company and thrilled with every interaction that they have with you?

Or is there some room to improve?

Maybe your customer service is average to good, but there are always going to be some unhappy customers, right?

It’s true that you can’t please everyone. However, the reason that someone leaves your company and your sales funnel shouldn’t be due to a customer service issue. It should be because you’ve solved all their problems and they’ve grown. They’ve purchased everything you must offer, they’ve recommended you to their friends and family, and now they are moving on.

There are a lot of misconceptions about what customer service is and what it isn’t. Customer service is a series of processes and systems designed to:

  • Keep your customers happy
  • Prevent problems from occurring
  • Solve any unexpected problems that do come up in a quick and efficient manner
  • And to keep your customers buying your products so that they become lifetime customers.

And contrary to what you might think, customer service doesn’t start when someone makes a purchase. It should really begin when someone visits your website. DO they have a positive experience?

Let’s stop and look at something we just said, “Customer service is a series of processes and systems.”

If you look at that portion of the definition, you may quickly realize that your own customer service has room for improvement. Much of your customer service can and should be automated. It should be something that proactively solves a problem or prevents a problem from happening.

For example, autoresponders that thank customers for their purchase are a customer service system. They’re automated and they help guide your customer to find the answers, products, and steps they need to take.

Other customer service systems include:

  • FAQ Pages – These pages are easy to create and can be quite effective. Write down the common questions that you get from prospects and customers. Look at your product and website from their perspective and anticipate the questions they might have. Then go about answering those questions. Make sure that your FAQ page is easy to find. And remember to add to your FAQ page as new questions come up.
  • Contact Forms – What if someone has a question and the answer isn’t on your FAQ page? A contact form is an easy solution. You can make it part of your “Contact” page, add it to the end of your FAQ page, or place it in your sidebar or footer. Like your FAQs, make sure that visitors and customers can easily find your contact form. And then create systems so that you can answer their question within one business day. There are plugins for WordPress based sites and external software and services available as well so that you can automate the contact form process.
  • Ticket Systems – For your existing customers, it can be quite helpful to have a ticket based customer service system. They issue a ticket, and you or someone else, responds to their issue. This type of system helps streamline communication so messages don’t get lost. It also automates much of the process. Customers know that you received their message and they are notified when you respond.
  • Search Function - Finally, it should be mentioned that a good old-fashioned “search” function on your website can be infinitely useful. Your visitors or customers can type in keywords or the product in the search box and they will be taken directly to a results page with a list of items containing their search term. Don’t overlook this simple solution.

Of course, not all your customer service can be automated. With this bundle we provide an abundance of templates that you can use to automate and streamline your customer service. However, sometimes a customer or lead needs to talk to a real live person. That’s where scripts and training materials can help create consistency, continuity, and control.

To better your customer service, start with the tools included in this DFYTemplates package...

What's Included in the DFYTemplates Customer Service & Retention Template Package:

  • Insider's Strategy Guide:

Discover the many benefits of bettering your customer service and retention processes. You'll also learn how to put the templates and checklists to best use in this package to get the most publicity possible in your business.

  • Customer Service Best Practices

Discover the many benefits of bettering your customer service and retention processes. You'll also learn how to put the templates and checklists to best use in this package to get the most publicity possible in your business.

  • Customer Service & Retention Checklist

Creating a customer service system and retaining customers can be overwhelming. Having a good checklist will make the world of difference for you and your team. This checklist covers everything you need to create a successful customer service and retention program.

  • Customer Service FAQ Template

Having a FAQ is important because it can eliminate customer service requests and enables your customers to find instant answers. This template includes 30 of the most common questions, typical for an online business, and suggested answers. You can modify the answers to fit your business needs.

  • 13 Customer Service Email Templates

Having customer service email templates ready for you or your team to use is invaluable. It will save you a ton of time. We’ve provided 13 different customer service email templates you can quickly customize for your own business.

  • Refund Policy Templates

Refund policies vary depending on your business model. For example, a service provider generally includes their refund policy in their work for hire agreement. However, if you sell digital products, membership sites, or if you’re an affiliate marketer then it’s good to have a policy that you can publish on your website. We’ve included simple policies for a variety of business models.

  • Getting Customer Feedback Templates

Asking for customer feedback is important, but it’s not always easy to do. We are making it much easier for you by providing an email template asking for your customer’s feedback on their experience with your business. We’ve also included a sample customer survey template you can customize to get valuable information back from your customers.

Time & Cost to Create On Your Own:

Customer Service Templates Package

Time to Create

Cost to Create

Insider's Strategy Guide (.docx)

4 Hours


Customer Service Best Practices (.doc)

2 hours


Customer Service & Retention Checklist (.doc)

2 hours


Customer Service FAQ Template (.doc)

2 hours


13 Customer Service Email Templates (.doc)

4 Hours


Refund Policy Templates (.doc)

2 Hours


Getting Customer Feedback Templates (.doc)

2 Hours




Choose the Best Option for You:

You'll get instant access to this package and you can use the content for your own business, use it to work on client businesses or you can edit, brand and resell the templates.

Why not sign up for the Monthly Membership and get this bundle AND the current monthly membership bundle for the same price...PLUS you'll get instant access to 4 Bonus Packages including the Conversion Boosting Power Pack, 115 social media success graphics, 470 pre-written success tweets, and 10 must-have checklists ($198 value).


Templates package for Customer Service & Retention.

Full rights to use the templates to help your clients market their businesses and for your own business too.

Full rights to edit, brand, and resell the templates as your own.

Just $37
Regularly $59.97

If you need more ideas on how the templates can help your business...

How to Leverage DFYTemplates to Grow Your Business

There are limitless ways our template packages and strategies can help you grow and connect with your audience...and help you sell more products. Let's just look at a few of the strategies that can help you save time and work more cost-effectively to get BIG results for your business. 

Strategy #1: Grow Your Audience and Sell More Stuff

Imagine starting your work day with much of you work done for you. There's no need to wonder on what to focus on or how to do it...just fill in the blanks, follow the instructions and you're ready-to-go.

All our templates are backed by our decades long experience. We've tried it all and know what works and what doesn't, so there's no need to go through trial and error and wasting time on strategies that simply don't work. 

Strategy #2: Outsource More Efficiently and Cost-Effectively

As a busy entrepreneur, you know that it's not possible to do ALL the tasks for your business and do them effectively. It's easy enough to say you should outsource, but then you have to do the training. And when faced with that daunting task, it's often easier to just say, "I'll just do it myself." 

But that would be a mistake.

There are only so many hours in a day and you can only fully develop so many skills. Instead, take our templates and give them to your contractors or staff...and let them run with them. Problem solved! 

Strategy #3: Boost Your Rates and Get More Client Results (Developer Option)

Here's the perfect way to boost your value to your clients: Just get them more results.

That's easy to do when you have the proven templates that not only will help you get more results for your clients...but they'll make you more efficient and give you more time to add even more value to your client service. 

And as you continue to save time, bring more results and charge more for your services as a result, you can easily scale your business by hiring help to deliver client service. After all, you've got the results-getting templates they can work from and training your team is simple. 

Strategy #4: Create & Boost the Value of Your Products (Private Label / Resell Option)

If you happen to teach Internet marketing, we don't have to convince you just how priceless these templates are. But imagine the time and work that would go into creating such tools. Actually no, don't imagine it because you don't need to do it. We've already done it and if you're looking for private label resell rights to our templates, we've got them for you. 

That means you can sell them to your customers to use in their own business. You can pass them onto your paid coaching clients. Or you can use them to the boost the value of your existing products. We've done the work for you, but you can edit and brand the templates as you run with it.  

Our customers love our ready-to-use content. Here is just some of the feedback we've received...

Feedback from Our Customers about Our
Ready-to-Publish Content Packages

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"You offer a fabulous variety of quality products. Saves me lots of time researching & writing from scratch, so I can share more high value information with my Clients, Customers & Circle Members. Thanks!" ~ Vicki Hadfield

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I Find I Am Always Buying Something

"Love the material and topics you provide. I find I am always buying something. Very helpful…" ~ Vikk Simmons

I'm Thrilled I Found You

"I love the simplicity, versatility, user-friendly, yet comprehensive, materials and approach. I’m thrilled that I found you! Thank you." ~ Dr Marilyn

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"High quality work, easy to adapt as needed. Thank you!" ~ Amy Reynolds

I Love, Love, Love Your Content

"I love, love, love your content! It is never spammy, scammy, or washed up, bland, respun, repackaged material. The writing tone is consistent and professional yet friendly and I never have to worry about quality. You are truly one of the few sites where I don’t think twice to buy because I know it is always good. ~ Alicia Adams

My Traffic Has Almost Doubled

"I think you guys do an excellent job and that’s the main reason why I love your products so much and highly recommend them to my customers. Since becoming a member, you guys have not only saved me time & money but my traffic has almost doubled." ~ Michael Wilkerson

Highest Quality Available on the Market

It is of the highest quality available on the market...I have never been disappointed with any of the many products I have purchased from you. ~ William Chaney

Research is Thorough

In contrast to a lot of content on the market, yours is very well written. And… it appears that your research is thorough and not just based upon anecdotal information. I appreciate that. ~ Elaine Guinn

Note: DFYTemplates is a new project, based on the same strict quality standards our current customers are used to. The comments above are from customers who have purchased our previous products.

Ready for Instant Access to Your Fill-in-the-Blanks Templates and Insider Strategies? Choose Your Option Below...


Templates package for Customer Service & Retention.

Full rights to use the templates to help your clients market their businesses and for your own business too.

Full rights to edit, brand, and resell the templates as your own.

Just $37
Regularly $59.97

Take the guesswork out of what to do next or how to do it. Use our easy-to-implement templates and get the guidance you need to grow your audience and sell more products.

Looking forward to having you join us in online marketing success,

Ron Douglas 

P.S. Stop working so darned hard. We've put the work in, made the mistakes you don't have to and put that experience into these proven templates to keep you on task with growing your business. Click here to get started.